Policy

SHIPPING:

Please allow 7-10 business days to receive your items. Please be aware due to COVID that shipping may take a bit longer than usual.

RETURNS:

Due to the nature of our products I am unable to accept returns, please make sure (and double make sure) everything in your cart is as it should be before checking out!

In addition please also make sure your shipping address is current and correct. Once this information is submitted I will not be able to do anything on my end to fix this error, you would have to reach out to the shipping source directly.

Once you submit your order, there's no turning back.

EXCHANGES:

If you are unhappy with your order or if you'd like to exchange a product in the event that yours arrives damaged, please email orders [at] pixiepinayco [dot] com; you can also DM me on Instagram [at] pixiepinayco! Please include your order number. I will try my best to resolve your issue!